Shipping FAQ
How long will it take my order to process?
We ship most orders received before 2:00 p.m. U.S. Central Time on a business weekday the same day, but no later than the next business day. Orders submitted on weekends will go out no later than the next business day. We do not ship on United States Postal Service (USPS) holidays.
How do you ship USA domestic mail, and what are the costs?
USPS Priority Mail (2-3 day shipping time after order processing) for $4.95 for 1-8 items OR
USPS Express Mail (Overnight or 2nd day, depending on geographical location) for $17.75 for 1-8 items
How do you ship International mail, and what are the costs?
USPS International Priority Mail for $16.95USD for 1-8 items (6-15 business days shipping time after order processing) OR USPS International Express Mail for $32.95USD for 1-8 items (3-5 days shipping time after order processing)
For international orders, please note that customs and duty costs are the responsibility of the buyer. USPS International Priority mail is not trackable but is generally very reliable. USPS International Express Mail is trackable.
Payment FAQ
Do I have to have a PayPal account to purchase?
No. You can pay with a credit card. Just select the option you prefer at checkout.
Is my payment secure?
Yes. PayPal's secure processing opens a new secure (https) browser window.
What if I have a qustion, a special request or a problem when purchasing?
Just send an email to sales[at]chaincondom[dot]com and we'll help you. Or call us at +1-512-705-5389. We'll work with you to solve any problems and try to meet any special requests you have.
